Unfortunately my order arrived with postage charges outstanding for customs fees. These weren't highlighted at the point of purchase and they've refused to pay them. Now I can't get a refund until I collect them and return them; forcing me to pay the additional charge.
We are Small Irish Retailer the customer bought a new product For €30 less than Normal price . We don't pay the import duty for goods sent to the Uk .This is a Brexit Charge by the UK Gov. When we buy goods from the UK we must pay these Charges . The duty was €15 witch we have refunded the above customer.
These duty's are charged by the Uk and are out of our control.
Really durable feeling jacket that is warm but not too heavy. Can wear on own or with a jumper under it. Only negatives are zip can be a bit stiff to use and our material attracts lint but very happy with the jacket and extremely happy with service from Addamstore
love the way you guys handling the service, very kind, very humble, and quick respons. satisfied
Good jeans, as expected. Received in 7 days. Hard to see they're now on sale cheaper, though! :D
I am sending it back,it is to big for my son so i would like a refund please
Fast and efficient
T shirt was difficult to find in other shops. Item arrived the day after order, excellent service
SILAS JACKET - BLACK
Ordered on Sunday and it arrived on Tuesday. Fantastic service.
Jacket great quality and perfect fit
That was what i was looking for...thank you
My purchase came on time and I would definitely buy from them again.
Excellent customer service from Addam Store
Delighted with my order so fast will order from Addamstore again
Love the jacket and great services nice and quick when j went to collect the jacket
Couture t shirt
Superb service-delivery in 2 days .
The jacket was quality ,really dressy very Impressed with both service and coat
Very nice communion suit. Fitted perfectly. True to age size so dont go ordering bigger size. Very efficient service from Addams. Cant say enough about Jimmy's help in helping me with this suit. Highly recommend
Where have you been all this time. I literally only came across your site through a Google search for 11 degrees jacket, I'm so impressed with the price and speed of delivery. I'll be back to get more stuff very soon as I have 3 fashion conscious boys and find it difficult to shop and not.be ripped off. Thanks so much delighted with jacket
I bought this for my teenage son. It's really nice quality and a good fit on a tall thin boy. Good length in sleeves and body, and the fabric is really nice. The fit is loose but not oversized. Perfect for these Summer evenings.
Lovely fit and great quality Size m and I'm 5-8 & 12 stone
Fast reliable service as always.
Outstanding service THANK SO MUCH GUYS